Refund Policy
Last updated: November 9, 2026
1. Undelivered orders
If we cannot deliver an order, or deliver only part of it, we refund the undelivered share to your original payment method or your account balance.
2. Drops
If the count falls below what you paid for, contact us and we top it up or refund the difference. Drops caused by a private profile, a changed username or a deleted post are not covered.
3. How to ask
Contact us with your order number through the contact page. We answer refund requests within one business day.